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A support partner, not just a provider.

At Keats Disability Services, we're more than a service provider - we're a dedicated support partner. We deliver personalised disability supports through the NDIS and icare, helping individuals and families navigate their options, build independence and achieve meaningful goals.
Our approach is simple: we listen, we understand, and we work alongside you to find the support that best suits your needs.
Who we support

Wherever You Are in Your Journey, We're Here to Help

Everyone's circumstances are different. Whether you're new to the NDIS, exploring your options or looking for more suitable support, we're here to help you take the next step.

New to the NDIS

Understanding your NDIS plan can feel overwhelming. We'll help you make sense of your funding, explore your options and feel confident about where to begin.

Existing Participants

Already receiving support but feel your needs aren't being met? We'll work with you to explore better options and make the most of your existing NDIS plan.

Families & Carers

Supporting someone you care about comes with important decisions. We're here to provide guidance, answer your questions and help you explore the options available.

After a Workplace Injury

Recovering from a workplace injury can bring unexpected challenges. We can help you understand your available support options and access services suited to your recovery needs.

icare Participants

Navigating support after an injury or significant life change can be challenging. We'll work alongside you to explore available services and identify supports that suit your circumstances.

Building Independence

Your goals matter. Whether it's developing everyday skills, accessing your community or becoming more independent, we'll support you to work towards the life you want, at your own pace.
Two Pathways, One Team

Different Pathways. The Same Commitment to You.

The NDIS

The National Disability Insurance Scheme gives eligible people funding for supports that suit their goals. Plenty of people receive a plan without being told what it can actually be used for. We help you read it, understand your options and decide what fits.
Who it is for
  • People who have just received a plan
  • Participants who want their supports to work harder
  • Families and carers helping someone get started
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The icare

icare is a NSW Government organisation that manages insurance and care schemes for people affected by workplace injuries, motor accidents and certain occupational illnesses.

Depending on your circumstances and the scheme you’re covered by, you may be able to access support for rehabilitation, personal care and everyday activities. At Keats, we help you understand your support options and explore services that suit your needs.
Who it is for
  • People recovering from serious motor accident injuries
  • Injured workers who need ongoing care and assistance
  • Families and carers supporting someone through recovery
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BSP training with lisa team pic for website
Your Services

Support that fits the life
you actually want to live

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Community Access & Participation

Fresh, tailored ways to connect with your community, built around what interests you.
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Supported Independent Living (SIL)

The right level of support to live independently, no more, no less.
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Allied Health Services

Therapeutic supports, coordinated around you instead of scattered across separate providers.
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Support Coordination

Helping individuals access the right support and services.
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Accommodation & Tenancy

Finding and keeping a home that works for you, with the right support along the way.
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Personal Care & Daily Living

Everyday support with personal tasks, delivered with dignity and respect.
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Life Skills & Transition Support

Steady support through life's big changes, new chapters, and the transitions in between.
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Transport Assistance

Getting where you need to go, safely and reliably, whenever you need it.
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Group & Centre-Based Activities

Shared activities that offer connection, structure, and something to look forward to.
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Employment Support

Support that helps shared households run smoothly, day in and day out.
New To The NDIS

You do not need to
understand it all first

We can help you understand your NDIS plan, what your funding covers and how to use it effectively.

We'll discuss your goals and circumstances to help identify supports that suit your needs.

We'll explain how the NDIS works and help you understand the next steps.

Start with us. We'll listen to your situation and help guide you towards the appropriate supports.
Why Choose Keats?

We are not here to fill a plan.
We are here for the long run

Understanding Comes First

We take the time to understand your needs, explain your options and answer your questions before discussing services or commitments.

No Pressure, Just Support

Your initial conversation is complimentary, with no obligations or expectations. Take the time you need to decide whether Keats is the right fit for you.

Relationships That Matter

We believe meaningful support starts with genuine connections. Our team focuses on building trust, understanding your goals and providing consistent support as your needs evolve.

Choice and Control

We believe support should fit naturally into everyday life. Our approach is personalised, respectful and centred around your individual needs, preferences and independence.
How Our Process Works

From a first phone call
to a decision that is yours

Step 1

Request a Callback

Leave your name and contact number, and we'll be in touch. There's no need to explain your circumstances or select a service before speaking with us.
Step 2

Speak With Our Team

We aim to respond to all enquiries within one business day, for an initial conversation to understand your needs and how we may be able to assist. Verify responsive layout.
Step 3

Complimentary Chat

If you'd like to explore things further, we can arrange a more detailed conversation at no cost. You're welcome to involve family members, ask questions or bring along your NDIS plan.
Step 4

Understanding Your Goals

We take the time to understand your everyday life, the challenges you face and what you'd like to achieve. Our focus is on listening, not selling services.
Step 5

Exploring Your Options

We'll discuss the supports that may suit your needs, including options outside of Keats, so you can make informed decisions about what's right for you.
Step 6

Finding the Right Fit

Take the time you need to decide. If Keats isn't the right fit, that's absolutely fine. We're still happy to help point you in the right direction.
Contact and Enquiry

Reaching out is just
the first conversation

We aim to respond to all enquiries within one business day to learn more about your situation and talk through how we may be able to help. Nothing is decided during that call.
KEATS 2026©